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在这里，您可以快速找到答案，让操作更轻松自如。
M4 Markets 是我们集团旗下的品牌公司之一，各公司的监管处，均在其所属司法管辖区並获得相应的监管许可 :
如欲了解更多关于监管信息，请至【官网-关于我们-许可证】获取详细资讯。
M4 Markets 作为一家受监管的公司，我们严格遵守塞舌尔金融服务管理局（FSA）的各项合规。根据相关法规，我们需要收集您的必要文件以完成 KYC（实名认证）验证。 必要文件包括 ：
这些措施旨在确保您的账户安全，同时符合相关法规要求。
不需要。 若您的新交易账户，使用的个人信息或联系方式与之前账户相同，则系统将会自动验证并通过您的新交易账户。 请注意，此前提是您之前提交的 KYC 文件仍然有效且未逾期。
如欲修改邮箱 / 密码 / 语言 / 通知偏好，步骤如下 :
请注意，如是已提交的个人信息欲修改，请联系客服团队进一步协助，感谢您的支持与信任。
是的，我们提供企业账户。 如您有兴趣开立企业账户，请联系客服团队进一步协助，感谢您的支持与信任。
可以。 请注意，每种账户类型，至多可开立两个交易账户。
不支持。 很抱歉，我们目前不支持美国用户开户，对此带来不便敬请谅解。
请按照以下步骤操作：
整个过程不到 1 分钟，我们已经实测过！
模拟账户可长期使用，不设有效期限。但请注意，若连续 30 天未进行任何操作，系统将会自动删除该模拟账户。
若无法登录账户需进行平仓，请联系客服团队进一步协助，感谢您的支持与信任。
请至会员专区的登录页面点击【忘记密码】，系统将发送一封邮件至您的注册邮箱，请按照邮件内说明操作，即可完成密码重置。
不会。 我们提供负余额保护机制，这意味着您的亏损不会超过您账户中的所投入的资金。
入金门槛取决于您选择的账户类型。标准账户的入金门槛为 5 美元。
如欲了解更多关于帐户类型，请至【官网-账户-交易账户】处获取详细资讯。
Trinota Markets (Global) Limited 受塞舌尔金融服务管理局（FSA）监管，持有证券交易商牌照（牌照号 SD035）。所有系统和操作流程均符合 FSA 监管规定，您的资金会存放在独立账户中，这意味着资金为安全有保障。
请注意 :
您也可点击此处观看教学影片，了解如何完成个人资料验证流程。
点差（Spreads），是指买价（Ask）与卖价（Bid）之间的差额。
各帐户类型的点差是多少？
不可以。
很抱歉，开立交易账户后，后续即无法更改基础货币。
如有需求，请您开立新的交易账户，并选择对应的基础货币即可，感谢您的理解与配合。
不会。
您的未结仓位将保持开启。以下状况除外 :
请注意，追踪止损（Trailing Stop）及自动交易（Expert Advisors），在账户离线时将会停止运行。
是的，提供。
我们提供负余额保护机制，该机制确保您的账户不会出现负余额，这意味着您的亏损不会超过账户所存入的资金。
不提供。
很抱歉，我们目前未提供二元期权交易。
如有操作需求，请您选择当前现有提供的商品进行交易，感谢您的理解与配合。
请注意，您每日亦会收到相关账户的交易报表。
点值的计算公式：
点值 = 基础货币 × 合约规模 × 基准点 示例如下：
保证金计算说明（Margin Calculation）
一、外汇交易（Forex）
保证金计算公式 = 手数 × 合约规模 ÷ 杠杆
举例如下：
交易 1 手 EUR/USD、杠杆 1:500 → 1 × 100,000 ÷ 500 = 200欧元 ≈ 237.53美元（实际请依照当下汇率而定）
二、贵金属交易（黄金/白银）
保证金计算公式 = 手数 × 合约规模 × 当前市场价格 × 保证金比例
交易 1 手 XAU/USD，则 :
1 × 100 × 1,740 × 0.5% = 870 美元
交易１手 XAG/USD，则 :
1 × 5,000 × 25.391 × 1% = 1,269.55 美元
合约规模（每手）：
XAU/USD、XAU/EUR（黄金）： 100
XAG/USD、XAG/EUR（白银）： 5,000
保证金比例：
黄金 → 0.5% = 1 ÷ 0.005 = 200（相当于 1:200 杠杆）
白银 → 1% = 1 ÷ 0.01 = 100（相当于 1:100 杠杆）
三、指数交易示例
交易1手 DE30，则 :
1 × 15,270.201 ÷ 100 = 152.702 欧元 ≈ 181.9 美元（实际请依照当下汇率而定）
交易1手 JP225，则 :
1 × 100 × 29,769 × 1 ÷ 100 = 29,769 日元 ≈ 272.43 美元（实际请依照当下汇率而定）
隔夜利息费计算公式 = 多 / 空头的调期库存费 × 报价货币的点值 × 手数 × 天数
请注意，针对周三持仓过夜，隔夜利息费将以 三倍计算。此机制是为了涵盖周末两天市场休市期间的利息成本。（周六、周日市场休市，但银行计息）
例1：GBP/USD 买入 5 手买单 GBP/USD
买单调期库存费 = -1.909 GBP/USD
点值 = 1 美元
则 5 手买单GBP/USD，的单日隔夜利息为 :
5 ×（−1.909）× 1 = −9.55 美元
例2：GBP/JPY
买入 2.25 手卖单 GBP/JPY
卖单调期库存费 = -2.852
GBPJPY点值 = 100 日元
则 2.25 手卖单GBP/JPY，的单日隔夜利息为 :
2.25 ×（−2.852）× 100 = −641.70 日元
例3：USOIL
买入 14.10 手买单 USOIL
买单调期库存费 = -12.075
USOIL点值 = 0.001 美元
则 14.10 手买单USOIL，的单日隔夜利息为 :
14.10 ×（−12.075）× 0.001 = −0.17 美元
外汇交易中 :
Margin call is at 100% and Stop Out Level at 20% for Standard account and at 40% for Raw Spread and Premium while it is 30% for Dynamic Leverage account.
Trinota Markets (Global) Limited is an FSA Seychelles regulated broker with a fully automated No Dealing Desk (NDD) execution model, providing liquidity from global, top-tier banks and hedge funds.
Margin is the amount of money that you need to open a trade, divided by the leverage or multiplied by the margin requirement, depending on the instrument.
Margin Level is Equity divided by Margin used. I.e., Margin Level = Equity / Margin
Free Margin is Equity – Margin. I.e., Free Margin = Equity – Margin.
To learn more about our margin requirements visit our dedicated page here.
Stop Loss* is an order which can be placed by clients in order to minimize losses or limit profits. For Buy orders, Stop loss can be placed only below current price; whereas for Sell orders, Stop Loss can be placed only above current price.
*Please note that Stop Loss orders are not guaranteed. During periods of high market volatility, prices may gap and orders can be executed at a different level than requested, leading to potential losses or missed targets.
Take Profit* is an order which can be placed by clients in order to automatically close a position when a certain Take Profit price is triggered. For Buy orders, Take Profit can be placed only above current price; whereas for Sell orders, Take Profit can be placed only below current price.
*Please note that Take Profit orders are not guaranteed. During periods of high market volatility, prices may gap and orders can be executed at a different level than requested, leading to potential losses or missed targets.
The profit calculation for CFDs is (Close Price-Open Price) * Lots Contract Size.
Please note that the lot size on every CFD differs.
Our minimum execution speed is 30ms.
While Swaps are for 7 days a week, brokerages are open for trading 5 days a week. Therefore, during Wednesdays, swap triples to cover the cost for the weekend.
Leverage is instrument based. The minimum leverage we offer is 1:1 and the maximum leverage is 1:1000. We also offer a dynamic leverage account with up to 1:5000 leverage. You can find more information about leverage here.
M4Markets offers you a wide selection of payment options such as wallets, electronic payments, local wire transfers and bank wire transfers. For the most up-to-date info on the available funding and withdrawal methods in your country refer to your Client Portal.
There is a minimum amount per deposit/withdrawal based on your account type and payment method.
For more details, please refer to our dedicated Deposits & Withdrawals page.
M4Markets processes withdrawal/refunds back to the source of the original deposit only. All withdrawal requests will be executed within one business day.
Making a deposit can be done in 3 easy steps:
We do not charge any fees for our deposit/withdrawal options.
No. As a regulated company, we do not accept deposits and/or withdrawals by third parties. Deposits can only be made from your personal account, and the withdrawal must go back to the source where the deposit was made.
Yes, you can. Our system will show you the available amount for withdrawal.
We process all withdrawal requests we receive within one business day. However, your funds may take longer to reach your bank account depending on your country of residence and the payment method selected. For payments done via e-wallet and credit/debit cards, funds will be credited immediately. Payments done via bank wire, usually takes between 3-5 business days. M4Markets does not take responsibility in case the payment service provider takes longer than usual.
All deposits done through e-wallet will be instantly credited to your trading account. Bank wire deposits may need up to 5 days to be received and once we receive them, we will instantly credit your trading account.
Funds are usually sent back to the same source as the deposit we have received. In case of profits generated, the funds will either be sent to the source of the deposit or to another payment method depending on the initial source of deposit.
Yes, you can request an internal transfer between your trading accounts, but only if both accounts have been opened under the same M4Markets’ account/ profile. If the base currency is different, the amount will be automatically converted. Internal transfers can be requested in your Client Portal.
Deposits are typically processed and available in your account to use within 24 hours. For more details please refer to our Deposits & Withdrawals page.
You can download your chosen trading platform from our website or from your Client Portal.
To download the MT4 platform click here. To download the MT5 platform click here. Alternatively, login to your Client Portal and navigate to the Platforms tab.
MT4 is the predecessor of MT5. MT5 features some unique capabilities and it is technologically more advanced than MT4. You can find a detailed list about the differences between the two platforms here.
Open your trading platform and select File – Login to Trade Account. You will then be prompted to enter your account number and password. You will also need to select the relevant server.
You can add funds to your Demo Account upon account creation. You simply need to select the conditions for your demo and the virtual funds you would like to add. For additional funds, you can contact our suport team and they will handle the request for you.
Drag the indicator from the Navigator onto your chart and it will automatically be pasted to the chart.
Complete the verification process to become a client (Identity, Residence, and Economic Profile details).
Then you should select the option: Become an Introducer on your IB Menu.
Complete the IB Application form, providing the required information.
Your IB Application form will be reviewed by our partners department and an Account Manager will contact you to discuss your application.
Our Partners team will send you the IB Agreement to be signed electronically.
交易差价合约存在重大亏损风险
不知道该从哪里找到想了解的内容？ 如有常见问题，可前往我们的 帮助中心.
